AI Automation and Solutions

Where it's useful is repetition. Questions like "What's your price?", "How much is shipping?", "Is there an appointment?" come at night too. While support sleeps, the assistant gives the right text, opens the form, calls a human. Where it's useless is uncertain decisions: contract signing, return exceptions, medical or legal rulings. Webify writes these boundaries in scope; the model isn't sold as "knows everything".

Automation isn't dumping work the software should do onto the model. Stock deduction, invoice number, cargo volume is rule engine. The model generates text, classifies, writes drafts. Reads numerical reality from the panel. Mixing the two produces wrong orders and wrong prices. That's why the first meeting separates "which step is rule, which step is language".

Most SMEs in Beylikdüzü and across Turkey don't want agency promises, they want a line closed: WhatsApp coming at night, chat on the site, the same PDF in the mailbox. Webify draws the line, publishes, measures the first month. The office is at Skyport Residence No:151; scope works on video too. Written quote targeted within 24 hours.

The chat assistant isn't a toy balloon in the window. The visitor asks while looking at a product or service; the answer should be stock, price range or "open quote form". A wrong answer costs more than a sale. That's why the assistant only speaks from approved text and current catalog. Doesn't make up what it doesn't know; says "expert connecting".

WhatsApp line is the real support channel for most SMEs in Turkey. The assistant meets the first message, separates intent (price, service, complaint), routes form or human. Same rule works after hours. No personal data (ID number, card, health) requested; KVKK text visible at chat start. Logs stay in your panel or chosen box; don't disappear in black-box agency account.

On a corporate site, the assistant is a complement to the quote form, not a competitor. Short question ends in chat; comprehensive work goes to form. Same brand color and tone used as web design page. No demo "hello how are you" left. At delivery you can also stop the conversation, correct the text; not written to developer for every sentence.

Process automation is one event triggering several systems. Form comes from site → record opens → mail goes → CRM line created → task falls to appropriate person. If these today walk with copy-paste and "I thought I passed it", automation is the place. Webify writes steps not in mermaid but in your words: who, when, which exception.

On the e-commerce side, order mail, stock threshold, cargo tracking number and "payment received no order" disconnection is often seen. The model here isn't a fortune teller; it's connection and rule. Payment callback, SSL and thank you page is store service's job. AI layer reads intent, produces internal note, answers repeating customer question. Cart math belongs to panel.

Approval gate is mandatory where money and reputation pass. Discount code, return approval, contract price — model produces draft, human presses. Log shows who approved when. This cuts both internal audit and "bot said wrong" argument. At delivery these gates stand on screen; no hidden magic.

Custom AI solution isn't piling PDFs into a general chat model. Enterprise knowledge base (RAG) wants clean chunks, current version and source citation. If old price list and new list are in the same box, model mixes both. Webify prunes documents first: which is live, which is archive. No citation, answer is "I don't know".

Integration goes to ERP, accounting, support or field app. Each API is a separate scope line. "We'll connect them all" quote is a lie. First one line (e.g. quote → mail → log), then second. If VDS or separate environment needed, infrastructure discussed at same table; heavy queue not built on shared hosting.

If permissions and roles forgotten, intern sees price, manager sees contract. Assistant is the same: which role can ask which document. Logs kept. This is KVKK and internal policy work; "model handles it" not said. Phased delivery: first narrow scope live, then expands. 50,000 TL + VAT is this line's floor; as scope grows, lines added.

The model multiplies what you give it. Customer list, cost, complaint documents not uploaded randomly to public cloud. Which provider, which region, which retention period written in scope. Personal data minimization exists: assistant doesn't ask for ID number, doesn't ask for card. Form and chat stand in same language with KVKK text.

Brand tone is a system message and sample dialogue set. "Bro let me check" and "Dear customer" don't clash in the same bot. Forbidden topics (competitor slander, medical diagnosis, legal ruling) listed. Tone is consistent with visual identity and web design; three agencies don't produce three personalities.

SEO isn't this page's sibling, it's a neighbor. Since assistant content isn't indexed, noindex or proper placement discussed. Chat text doesn't become "hidden keyword pile". Organic page (service, district) stays on separate URL. AI automation page also written for its own intent; not piled on homepage.

Chat assistant with approved FAQ is generally 2–4 weeks. Process automation is 4–8 weeks; number of connections determines time. Custom knowledge base depends on document cleanup. If ready text and clear rule exists, time shortens. Unapproved "let's add this too" wave doesn't finish project; change is separate item.

Chat assistant starts from 20,000, process automation 35,000, custom AI solution 50,000 TL + VAT. Token, provider and WhatsApp business line operational expenses can be written separately. When comparing, look not at demo chat but at this: where is data, who has approval, what happens on wrong answer, do logs belong to you?

Write scope via /teklif-al or call 0850 885 28 44. Which channel, which repeat, which forbidden. Written quote in 24 hours. Office in Beylikdüzü, Skyport Residence No:151. We deliver remotely outside Istanbul. After delivery text correction runs on same line; new integration is separate quote.